Contact Center Solutions

Outsourcing your contact center operations can help improve the quality of service to your customers, lower capital costs, and generate new revenue opportunities. As your  call center outsourcing partner, iPacesetters will  deliver in three key areas: speed (to get your project up and running quickly), experience (with professional, extensively trained agents who understand your industry and the specific goals of your program), and quality (providing the peace of mind that you are partnering with an organization dedicated to high ethical standards).

iPacesetters’ Clarity suite of business process outsourcing (BPO) services delivers these qualities and more. Clarity will accelerate the return on your outsourcing investment with sophisticated outbound and inbound customer acquisition and care support, email response and web chat services. Our highly qualified agents are supported by a state-of the-art information management system, which serves as the platform for our fully integrated, fully redundant call center management services.  Our deep experience accessing our client partners’ legacy systems allows iPacesetters to serve as a knowledgeable, informed and transparent extension of your company.
 
Learn more about Clarity