Clarity: Contact Center Services

 telemarketing, teleservices, call center solutions

Clarity is a suite of contact center services specifically designed to meet the needs of our clients. Our high-performance centers accelerate the return on our clients’ investments through the use of sophisticated technology and highly skilled, well-trained agents. Across a variety of products, including magazines, e-newsletters, events, new product sales and more, Clarity offers a broad range of capabilities. They include:

  • Outbound telemarketing: renewal, cross-sell/up-sell, acquisition, lead generation
  • Inbound customer support: customer care, upgrade/premium sales
  • Email/Web/chat: automated and real-time response
  • IVR/auto-messaging: sophisticated call routing, distribution and automated dialing